Returns and Refund Policy

Due to the perishable nature of our gourmet chocolates, ROYCE' Chocolate India does not accept returns except in cases of damaged or incorrect deliveries. We are committed to ensuring your confections arrive in perfect condition and will address any quality concerns immediately.

Return Process

• 1.
  Inspect Upon Delivery

  Please examine your chocolate package immediately upon arrival to ensure it is in pristine condition and matches your order.

• 2.
  Report Issues Within 24 Hours

  If you receive a damaged or incorrect product, contact our customer care team via email or phone within 24 hours of delivery with your order number.

• 3.
  Provide Photographic Evidence

  To process your claim, please share clear photographs of the damaged product and the original packaging to help us verify the issue.

• 4.
  Resolution and Replacement

  Once your request is validated, we will initiate a replacement or a refund to your original payment method within 5-7 business days.